Four milestones, counted by subscription order.

• Order 1.
  Your 20% Subscribe and Save discount applies from your first subscription order.
• Order 2.
  One complimentary Mini Serum, valued at $95.
• Order 3.
  One complimentary Routine Essentials Duo, valued up to $100.
• Order 4.
  One complimentary full-size Plump & Glow Triple Ceramide Moisture Mask, valued at $200.

Values stated are the recommended retail prices at the time the terms were published.

No. Rewards are added to the qualifying subscription order automatically. They ship inside the same parcel and do not incur additional postage.

Yes, subject to availability. You may choose a serum you are not already subscribed to, so the reward widens your routine rather than duplicating what is already in your parcel.

Two travel sizes selected to support your existing routine, valued up to $100. Useful for travel, and for trialling a step you have not yet added at full size.

No. Progress is counted by subscription orders received, not by calendar time. Skipping, rescheduling or pausing an order does not reset it.

No. Unless otherwise stated, other discount codes, offers and promotions cannot be combined with the Subscribe and Save discount or applied to subscription orders.

Anything you have already received is yours to keep. If you subscribe again after cancelling, your rewards progress restarts from Order 1.

Rejuvaus reserves the right to update or discontinue the Subscription Rewards program for future subscription orders with reasonable notice to subscribers. A reward you have already received will never be removed or reduced. Where a change materially affects rewards available to existing subscribers, we will give reasonable notice before it takes effect.

It means nothing is currently scheduled to bill. If a subscription appears further down the page under Your inactive subscriptions, it has been cancelled or has lapsed rather than disappeared.

The product, packaging option and price stay listed, with a Reactivate button beside them.

One thing worth knowing before you press it: reactivating counts as subscribing again, so your rewards progress restarts from Order 1.

Through your customer account, at any time. Open Upcoming orders to move or skip a specific delivery, or Subscriptions to pause.

Make any change at least 48 hours before the scheduled processing date, otherwise the order may already be in progress.

Frequency is edited inside the relevant subscription under the Subscriptions tab. Address and payment details sit under Account.

Your applicable subscription price, delivery frequency, discount and shipping charges are shown at checkout and in your subscription account, so you can check them at any time.

Edit the subscription under the Subscriptions tab, then apply the change at least 48 hours before your next processing date so it takes effect on the upcoming order rather than the one after it.

Your nominated payment method is charged for each subscription order at the point that order is processed, at the frequency and price shown at checkout.

By starting a subscription you authorise that charge for each order.

Orders are generally dispatched the next business day, Monday to Friday. Orders placed over a weekend or on a public holiday are generally processed on the next business day.

You will receive an Australia Post tracking number once your order has been dispatched.

If the order has not yet been dispatched, contact Rejuvaus as soon as possible. Once it has been dispatched, you may be able to request a redirection through Australia Post, subject to their processes and availability. It is worth checking the address saved under Account before your next processing date.

No. Rewards are included with the qualifying subscription order and do not incur additional postage.

Cancel at any time through your customer account. To make sure an upcoming order is not processed, cancel at least 48 hours before the scheduled processing date.

If a cancellation is made within 48 hours of an upcoming order being processed, that order may already have been processed or dispatched and may not be able to be cancelled. This does not affect any rights or remedies you may have under the Australian Consumer Law. You can request a refund through our customer service team (hello@rejuavaus.com.au) for an unopened product and we will arrange a returns label.

Rejuvaus products come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Depending on the circumstances, you may be entitled to a repair, replacement, refund, cancellation or another remedy.

Nothing in the subscription terms limits, excludes or modifies those rights. Contact customer care and the team will work it through with you.